Returns & Refunds

If for any reason you are not fully satisfied with your purchase, we will accept a return within 14 days for a refund, subject to the item being in its original packaging with all tags attached and in a resalable condition.

Once we receive your parcel, we will inspect the returned items. If everything is in good condition, we will issue a discount voucher equivalent to the price of the product. This voucher will be valid for 6 months and can be used on your next purchase.

Return Address

Stitch & Grace ONLINE
1144A Rochdale Road Manchester M9 6FQ
Phone: +447368973210
Email: [email protected]

If you have any questions or require further assistance, please contact us at +447368973210, Monday to Friday, 10:00 am to 6:00 pm, and our friendly advisers will guide you through the process.

Open Item Return

If you return an item that has been opened or shows signs of wear or use, we cannot process an exchange. We are also not responsible for the return postage costs for such items.

This policy does not affect your statutory rights related to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations.